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Beetle Engineering & Automation recently completed Factory Acceptance Testing (FAT) of a shotcrete machine at P.I. Technical Services.
The project initially involved a PLC hardware and firmware upgrade, with only minor code changes expected to suit updated wiring. However, once we moved into FAT, it became clear the job would demand more detailed investigation.
My role focused on the PLC and HMI implementation, along with I/O validation and functional testing during FAT.
FAT is where systems are proven before they ever reach site. It is also where hidden issues tend to surface.
During testing, we encountered a persistent fault on a Schneider Magelis HMI:
“The PLC equipment has returned error code 02H”
At first glance, it appeared to be a standard communications issue.
We worked through the usual checks:
Everything looked correct, yet the fault remained.
The issue was not physical or configuration-related. It was tied to a behavioural change in the Allen Bradley Micro800 series following the upgrade.
The newer Micro800 controllers require contiguous Modbus addressing. If gaps exist in the mapped register space, the PLC can return invalid responses.
That is exactly what was happening here.
Once identified, the fix was straightforward:
After implementing this, communications stabilised and the HMI fault cleared during FAT.
FAT plays a critical role in catching these types of issues early. Resolving them in a controlled workshop environment avoids delays and risk during site commissioning.
This project reinforced an important lesson:
“Same code” does not always mean “same behaviour,” especially after firmware or controller upgrades.
With the Modbus issue resolved, the system moved into final proving and tidy-up. This stage ensures the machine is ready for reliable operation in underground mining conditions.
This was a strong team effort on the floor at P.I. Technical Services. Thanks to:
Beetle Engineering & Automation supports FAT, commissioning, and troubleshooting across PLC, HMI, and industrial communication systems.
If you are experiencing Modbus issues after a Micro800 upgrade, reach out. Happy to share what we learned.






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